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A long time customer comes into the store looking a bit confused so I asked him how I could help. He said I’ve had the hot tub for many, many years and no one has been able to give me the answers I need. So what is the question I asked. A tiny bit dismissive, […]

I remember a conversation early in my career, a pool veteran said that if you get algae in your pool, “just lay your wallet on the counter.” He was obviously making a dramatic point which apparently hit home because I am recounting it here….but his point is strong and accurate. Simply put, an algae bloom

Ok…..So here is the test. When was the last time you purchased fresh reagents for your liquid pool/spa test kit? I already know the answer…lol. It is usually “I don’t know…” This is the time of year where folks are giving their hot tubs a spring cleaning, or taking a peek at the water on

So….the last few years the weather has been crazy this time of year. You know, one minute it looks like spring is springing, the next moment you are grabbing your umbrella and jacket. Well if you are confused by all of this, just think of how your poor pool is reacting with the constant fux

Just mention the word “Mouse” and it can have the same effect as yelling “Fire!” in a crowded movie theater, except instead of stampeding from the hall, you will find women and children (and some men too!) screaming and scrambling to find high ground. Baby, It’s Cold Outside… Cold weather has a tendency to force

Pseudomonas is a common problem in warm water pools and spas in particular. The most common symptom is an itchy rash. It is often confused with bug bites (often complaints are received that a hotel has “bed bugs”), chicken pox, and other types of rashes. It can be much more serious including severe rashes requiring

The wiring of a hot tub is a difficult process to understand. Especially if you are unaware of the equipment and devices used in a spa. There are 1000’s of spas out there, most of them with more than one way to wire them for different situations. When it comes to your safety and your

Where does bacteria lie? Right in your hot tub’s plumbing lines is where. The vast majority of bacteria that exists in a hot tub is not in the water itself, nor is it attached to the shell. Almost all of the bacteria in a hot tub lives within the plumbing lines protected by a layer

It’s clear that major market buyers such as Walmart, Home Depot and Target, your typical “big box” stores are beginning to infiltrate the pool and spa industry by selling large quantities of pool and spa chemicals. The problem is the lack of knowledge and skills needed to provide advice to consumers who don’t know what