Blackthorne Spas
BLACKTHORNE WATER CARE

Water Care
Advice

Clear answers for cloudy water, foam, balance problems, sanitizer questions and everyday spa care.

Spa water care doesn't have to be complicated. Start with the problem you're seeing, learn what may be causing it, and find the next step that makes sense for your water.

Computerized pool and spa water testing at Blackthorne
Don't Guess. Test the water first.
START WITH WHAT THE WATER IS TELLING YOU

Most Spa Water Problems Have a Cause

Cloudiness, foam, odors and uncomfortable water are often symptoms rather than the real problem. Before adding more chemicals, check your water balance, sanitizer level, filter condition and recent spa use.

A GOOD FIRST STEP Test first. Treat second.
01 • WATER BALANCE

Start With Balanced Water

pH, total alkalinity and calcium hardness work together. When one is out of range, the water can become uncomfortable, cloudy or harder to maintain.

7.2–7.6 Ideal Spa pH Range

Why pH Matters

Low pH can contribute to corrosion. High pH can contribute to cloudy water and scale buildup. Keeping pH in the proper range also makes the water more comfortable for bathers.

01

What does balancing spa water mean?

Balancing means adjusting pH, total alkalinity and calcium hardness so your water stays comfortable, clear and easier to maintain.

02

What does total alkalinity do?

Total alkalinity helps stabilize your pH. When alkalinity is out of range, pH can move up and down and become much harder to control.

PRODUCTS USED FOR BALANCE

The product you need depends on your actual test results.

SpaGuard pH Increaser pH Increaser
SpaGuard pH Decreaser pH Decreaser
SpaGuard Total Alkalinity Increaser Total Alkalinity Increaser
SpaGuard Calcium Hardness Increaser Calcium Hardness Increaser
02 • SANITIZE

Keep the Water Sanitized

Warm spa water makes proper sanitizing especially important. The goal is to maintain an appropriate sanitizer level for the water-care system you're using.

CHLORINE

Fast Acting

Chlorine works quickly and is commonly used because sanitizer levels can be adjusted relatively quickly.

SpaGuard Chlorinating Concentrate
SPAGUARD Chlorinating Concentrate
OR
BROMINE

Longer Lasting in Hot Water

Bromine dissolves more slowly and can provide longer-lasting sanitation in hot spa water.

SpaGuard Brominating Concentrate
SPAGUARD Brominating Concentrate
SpaGuard Brominating Tablets
SPAGUARD Brominating Tablets
WHY SANITIZE?

Why does my hot tub need sanitizer?

Sanitizers help control microorganisms and keep spa water clean and comfortable. Warm water makes maintaining the proper sanitizer level particularly important.

HOW OFTEN?

How often should I add sanitizer?

Check sanitizer levels regularly and maintain them according to your water-care system, product label and spa usage. Heavy use may require more frequent attention.

ANOTHER APPROACH

What about enzymes?

Enzyme products can help break down organic contaminants and may be used as part of an overall spa water-care routine.

03 • OXIDIZE

What Does Shocking a Spa Do?

Shock helps remove organic contaminants that build up in spa water.

Perspiration, body organics, cosmetics and other contaminants enter the water every time the spa is used. Oxidizing the water helps break down that buildup and restore water clarity.

GENERAL GUIDANCE Weekly or After Heavy Use

The correct schedule can vary with spa use and your water-care system.

SpaGuard Enhanced Shock
OXIDIZER

Enhanced Shock

A multi-purpose shock treatment for removing organic contaminants and restoring water clarity.

SpaGuard Spa Shock
NON-CHLORINE OXIDIZER

Spa Shock

A quick-dissolving non-chlorine oxidizer for removing accumulated organic contaminants.

WHEN CAN I GET BACK IN? Always Check the Product Label

Some products may allow spa use relatively soon after treatment, but only when sanitizer levels are within the range specified on the product label. Never use a generic wait time in place of the manufacturer's directions.

04 • TROUBLESHOOT

What Is Your Water Doing?

Start with the symptom you're seeing. More chemical is not necessarily better—the goal is to identify the cause first.

PROBLEM 01

Cloudy Water

Cloudy water can have several different causes.

Check:
  • Water balance
  • Sanitizer level
  • Filter condition
  • Recent heavy spa use
  • Organic buildup
BEST FIRST STEP Test your water before treating it.
PROBLEM 02

Foam

Foam is often caused by contaminants introduced by bathers.

Common sources:
  • Residual laundry detergent
  • Hair conditioner
  • Body products
  • Soaps
  • Organic contaminants
SpaGuard Anti-Foam
QUICK FOAM CONTROL SpaGuard Anti-Foam
PROBLEM 03

Stains + Scale

Mineral imbalance can lead to scale, staining and cloudy water.

Pay attention to:
  • pH
  • Calcium hardness
  • Source-water metals
  • Existing mineral deposits
PREVENTION Maintain balance and use appropriate stain/scale control.
Replacement spa filters
05 • CLEAN THE SYSTEM

Sometimes the Problem Isn't the Water

Dirty filters and plumbing can make clean water much harder to maintain.

Your filter captures debris and organics as water circulates. Buildup can also accumulate where you cannot see it—inside the spa's plumbing.

FILTERS

How often should I clean my filter?

Rinse filters regularly. Blackthorne currently recommends chemically cleaning spa filters approximately every 3–4 weeks to help maintain performance and filter life.

PLUMBING

Why flush the plumbing?

Hidden buildup can collect inside spa plumbing. A system flush helps remove material from the lines, particularly when draining and refilling the spa.

SpaGuard Filter Cleaner
FILTER CARE Filter Cleaner
SpaGuard Spa System Flush
PLUMBING CARE Spa System Flush
Beautec For Spas
SPA PROTECTION Beautec For Spas
WHEN SOMETHING LOOKS WRONG

Before You Add Anything

01 Look

Is the water cloudy, foamy, discolored or producing an unusual odor?

02 Test

Check pH, alkalinity and sanitizer before deciding what needs to be added.

03 Check

Inspect the filter and consider recent spa use, contaminants and maintenance history.

04 Correct

Treat the actual cause rather than simply adding more of everything.

05 Re-Test

Confirm the water is back within the appropriate ranges before making additional adjustments.

COMPUTERIZED WATER TESTING

Still Not Sure?
Bring Us a Sample.

Don't keep adding products hoping something works.

Bring approximately a pint of pool or spa water to Blackthorne. We'll test the water and provide recommendations based on the results.

FREE With any in-store purchase
$5 Without a purchase
Explore Water Care Products
Computerized pool and spa water testing at Blackthorne Spas
QUICK ANSWERS

Spa Water Care FAQ

Why is my spa water cloudy?

Common causes include improper water balance, insufficient sanitizer, a dirty filter, heavy spa use or organic buildup. Testing the water is the best place to start.

What causes foam in a hot tub?

Foam is commonly caused by organics, soaps, residual laundry products, hair conditioner and other contaminants introduced into the spa.

What's the difference between chlorine and bromine?

Chlorine acts quickly and is straightforward to manage. Bromine dissolves more slowly and provides longer-lasting sanitizing action in hot water.

How often should I shock my spa?

The current Blackthorne guidance is generally weekly or following heavy use. Always follow the directions for the specific product and water-care system you're using.

How often should I chemically clean my filter?

Blackthorne currently recommends chemically cleaning spa filters approximately every 3–4 weeks, in addition to regular rinsing.

Can Blackthorne test my spa water?

Yes. Bring approximately one pint of water to Blackthorne. Computerized testing is free with an in-store purchase or $5 without a purchase.

BLACKTHORNE SPAS • SALINAS

Bring Us the Problem.
We'll Help Find the Cause.

Take a photo of what you're seeing and bring a water sample to Blackthorne. We'll help you determine what your spa water needs—and what it doesn't.